High-Impact Prospecting and Networking helps banking and lending professionals improve their prospecting skills, develop their network of centers of influence and strengthen their pipelines.
Creating Customer Connections teaches tellers and teller managers how to develop long-lasting personal banking relationships by expediting service transactions in a friendly, efficient and consultative way.
Collaborative Business Conversations teaches client-facing commercial lenders a proven process for planning and executing results-oriented commercial lending sales calls.
Customer Experience Coaching prepares retail banking managers to successfully coach direct reports who are using the CON2ECT Customer Experience Model.
Mentoring Toolkits prepare your internal staff to help learners strengthen and sustain the skills and knowledge that they acquire in Moody's Analytics eLearning courses.
The Due Diligence and Compliance course aims at helping commercial lenders understand customer due diligence obligations and how to identify and report suspicious transactions when undertaking credit risk assessment of corporate lending proposals.
Business Lending Fundamentals teaches banking and lending professionals how to knowledgeably and purposefully explore borrowing needs and identify potential credit solutions for small businesses.
Integrated Analysis and Decision-Making teaches how to make logical, well-informed defensible decisions by applying a systematic process (IADM model) to determine the creditworthiness of a borrower.
Retail Banking I provides the comprehensive set of practical multi-disciplinary competencies required to support the transformation in retail banking.
The curriculum is designed to provide you with retail banking best practice principles that lay the foundation for a successful career in customer-centric retail banking.
Prepare a dispersed workforce during turbulent times.
Learn to recognize and respond effectively to distressed loans in the Covid-19 market downturn.
A series of short, topic-driven courses that reinforce employees' competencies with the essential skills to manage risk and respond effectively to customers financially impacted by the COVID-19 pandemic.
A series of short, topic-driven courses that reinforce business lenders' competencies with the essential skills to manage risk and respond effectively to customers financially impacted by the COVID-19 pandemic.
A series of short, topic-driven courses that reinforce retail bankes' competencies with the essential skills to manage risk and respond effectively to customers financially impacted by the COVID-19 pandemic.
Rehabilitate a distressed portfolio while fostering stronger client relationships.
This course deepens your understanding of the end-to-end retail (consumer) lending process so that you can better meet your customers' financing needs and minimize risk.
Retail Banking II focuses on the competencies required to build and manage high-performing, cross-functional, agile teams in support of the transformation in retail banking.
Retail Banking III develops and enhances the skills and capabilities required to lead retail banking strategic business units (SBUs) for sustainable profitability and within the context of the transformation in retail banking.
Certified Retail Banker teaches you how to drive retail bank profitability and sustainability through a deep understanding of customer-centric solutions that serve customer needs and create customer lifetime value for their organizations.
The Certified Cards and Payments Professional program provides the breadth of best practices for managing a profitable and sustainable cards and payments business, from the essential business acumen to the advanced competencies.
Cards and Payments I teaches you the essential knowledge of all aspects and functions of a cards and payments business.
Learn how to develop strategic leadership skills that build and sustain a profitable cards and payments business.
You will learn how to manage a profitable cards and payments business.
Certified Wealth Practitioner (CWP) teaches the essential knowledge and competencies for delivering wealth management services to high-net-worth-individuals and families.
Certified Branch Manager (CBM) teaches you the essential business acumen and best practice-led competencies in customer-centric branch management that drives revenue and process efficiencies and creates customer value through the branch network.
Investing in Bitcoin: Opportunities and Risks teaches investment professionals about bitcoin and the pros and cons of the different vehicles that provide exposure to it.
Experience highly interactive, virtual classroom training through our live online virtual instructor-led training courses.
The ABS System provides issuers with an infrastructure to administer and monitor structured funding issuance