Featured Product

    Moody's Analytics Product Support

    Thank you for using Moody's Analytics products and services. For customer support, please log in to the dedicated support portals listed below or contact us by phone or email.

    Enterprise Risk Solutions

    Log in to the Customer Portal for software downloads, documentation, news and alerts, as well as to open and track support requests.

    Supported products:

    CMM™ (Commercial Mortgage Metrics), Capital Risk Analyzer, Credit Monitor, CreditEdge, CreditLens™, Economic Scenario Generation, Fermat Products, GCorr™ Macro EL Calculator, ImpairmentCalc, ImpairmentStudio™, Regulatory Reporting, RiskAnalyst™, RiskAuthority™, RiskBench™, RiskCalc™, RiskConfidence™, RiskFoundation™, RiskFrontier™, RiskIntegrity™ Suite, RiskOrigins™, Scenario Analyzer

    New to the Customer Portal? Request Access.

    Credit Research and Risk Management

    For CRRM products support, email us at clientservices@moodys.com

    Structured Analytics and Valuation

    Access the SAV Clients Section for most recent executables and files, learn about latest software enhancements, and view the support manual.

    Supported products:

    ABSROM, CDOEdge, CDOnet,CDOROM, Mortgage Portfolio Analyzer, SFW, Structured Finance Portal, Valuation & Advisory Services

    For SFW, email us at SFW_Help@moodys.com.

    For CDOnet, email us at CDOnet_Help@moodys.com.

    For the Structured Finance Portal, email us at sfportalsupport@moodys.com.

    Economic and Consumer Credit Analytics

    For Economic & Consumer Credit Analytics products support, email us at help@economy.com.

    Training & Certification

    For Training & Certification products support, email us at clientservices@moodys.com or:

    CSI: customer_support@csi.ca
    eLearning: elearning@moodys.com
    Public Seminars: PublicSeminars@moodys.com