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      As intermediaries, financial institutions are intimately connected to the public, who, in a distressed market, face sudden and accelerated issues with debt accumulation, cash flow, unemployment, business survival, and market volatility. Financial institutions will therefore need to ready their workforce as quickly and efficiently as possible for the volume of activity related to the customer servicing, credit risk management, and financial advice required during and beyond the current downturn.

      Short on time, long on needs?

      The Distressed Market Microlearning Series provides an impactful way to reinforce employees’ competencies with just under three hours of training time. With minimal downtime, employees will gain essential knowledge and practical skills that they can apply with confidence as they engage with customers and manage risk.

      The series is segmented for employees in the retail, small business, commercial lending, and commercial real estate (CRE) environment. Each topic is explored through expert-speaker webcasts, interactive eLearning, and real-world case studies.

    What will participants learn and be able to do?

    • Better understand the impact of a distressed market
    • Service customers
    • Reassess, manage, and mitigate risk

    Why Moody’s Analytics eLearning:

    • Moody’s has the expertise and range of solutions to help credit professionals across retail, Small Business/SME, commercial and corporate lending support their customers and protect the interest of their organizations
    • Employees will remain engaged in training, thanks to our interactive, multimedia lessons, quizzes and application exercises
    • Employees will reinforce and develop new skills that they can immediately apply on the job and elevate their performance
    • Employees will enhance their professional skills with instruction from a globally recognized leader in the credit training space

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