Moody’s is here to serve our customers amidst COVID-19
The coronavirus (COVID-19) situation has created dislocation across industries and geographies and triggered urgent challenges for many businesses to address. In this context, we want to update you on steps we have taken as a company in response to the outbreak and aimed at continuing to serve the market and our customers in this period of intense market volatility and uncertainty.
In this environment, we want to reach out to reassure you that Moody’s Analytics is here to help. While we are aligning our work processes with the guidelines of relevant authorities, and you may notice some changes in the way we interact with you, we remain fully operational and expect to continue delivering the same seamless, timely, and high-quality service you expect of us. We are employing alternative work methods, such as staff rotation and telecommuting, and opting for video conferences instead of in person meetings to safeguard the health and safety of our staff, colleagues and customers.
You may also find our website dedicated to COVID-19 to be helpful during this time. Visit www.moodys.com/coronavirus for our latest research and views on the credit and economic impact of COVID-19. This site brings together insights from across the company to help you better understand the financial implications of the outbreak.
As the situation evolves, our teams will continue to keep you updated on our latest analyses, as well as any additional operational changes. Our mission is to provide you with trusted insights and standards that help you act with confidence and make better decisions.
Please do not hesitate to reach out if there is anything we can do to help you during this challenging time. Our client service teams are ready to serve you. If you have questions, please contact the relevant regional team below.