Featured Product

    Operational Risk, Audit, and Compliance Training

    Competence in risk management is vital to protecting your institution and achieving regulatory compliance. Our risk experts have joined forces with professionals from audit, compliance, legal and law enforcement to offer unique development programs. Our courses help you build the technical and behavioral skills you need to optimize risk management safeguards and align attitudes about risk across your entire organization. Moody’s Analytics helps professionals develop world-class skills through industry-leading online courses and expert instruction.

    What skills will you gain by taking these courses?

    As the nature of risk evolves, Moody's Analytics is uniquely positioned to help you keep current on changes and what those changes mean for your firm. Individually, risk practitioners require an increasingly wider range of technical and stakeholder management skills. Organizationally, gaps in risk awareness across the three lines of defense create disconnects and delays in deal handling. With our broad range of interactive learning solutions, we help clients around the world improve individual and organizational performance in risk management.

    Who should attend these courses?

  • Operational risk and Compliance Professionals including but not limited to Relationship Managers, Business Bankers, Lenders, Auditors, Loan Analysts, Credit Analysts, and Underwriters for Retail / Consumer, Small Business / SME, Commercial and Corporate Banking
  • Professionals in Mergers and Acquisitions (M&A), Fixed-Income, Trade Finance, Private Placement and Structured Finance
  • Sovereign, Regional and Local Government Credit, Lending and Risk Professionals
  • Rating Advisors, Regulators, Syndication Desks, Bond holders and Researchers
  • What courses are available?

    Browse Courses by Category

    Accounting from a Lending Perspective    
    Accounting for Credit ProfessionalsSelf-Paced OnlineMore Info ▼
    Accounting for Credit Professionals is designed for credit professionals who have knowledge of accounting but would benefit from a refresher.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 12 - 15 hours
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    Advanced Financial Statement AnalysisVirtual ClassroomMore Info ▼
    This three-day course gives participants a detailed understanding of financial statements, in the context of rapidly changing standards, for assessing financial risk.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Aug 3 - 5 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Aug 10 - 12 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Sep 29 - Oct 1 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon  
    Oct 26 - 28 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Nov 24 - 26 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Bank Regulation: Impact and Implications of Evolving RegimesVirtual ClassroomMore Info ▼
    The 2008 financial crisis and subsequent bank failures led to major global regulatory change. This two-day course introduces the architecture and details of new regulations.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 14 - 15 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Dec 10 - 11 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Financial Accounting for LendersSelf-Paced OnlineMore Info ▼
    Financial Accounting for Lenders explores fundamental accrual accounting and cash flow concepts from a lender’s perspective. It is ideal for anyone seeking to build their knowledge of business financial statements from the ground up.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 20 - 25 hours
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    Credit and Lending    
    Advanced Bank Risk AnalysisVirtual ClassroomMore Info ▼
    Advanced Bank Risk Analysis is a three-day course that provides you with a structured framework for the comprehensive analysis of bank risk profiles in both developed and emerging markets.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
    Register Now
    DATE SESSION TIME YOUR LOCAL TIME
    Aug 10 - 12 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Sep 16 - 18 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Nov 4 - 6 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Dec 2 - 4 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Dec 7 - 9 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Advanced Corporate Credit AnalysisVirtual ClassroomMore Info ▼
    This program is designed to lift credit professionals' analysis skills to an advanced level. It includes peer group analysis, market-based credit models, complex capital structures, event risk, and early warning signs.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Jun 29 - Jul 1 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Aug 12 - 14 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Sep 16 - 18 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Sep 23 - 25 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Nov 16 - 18 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Dec 7 - 9 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Business Lending FundamentalsSelf-Paced OnlineMore Info ▼
    Business Lending Fundamentals teaches banking and lending professionals how to explore borrowing needs and identify potential credit solutions for businesses that generate less than USD $15 million in revenue.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 12 hours
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    Certificate in Commercial CreditSelf-Paced OnlineMore Info ▼
    The Certificate in Commercial Credit (CICC) leverages Moody’s deep expertise in credit assessment and risk management to certify the achievement of the highest standards of credit analysis and decisioning.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 60 hours
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    Certificate in Small Business BankingSelf-Paced OnlineMore Info ▼
    The Certificate in Small Business Banking (CSBB) leverages Moody's expertise in credit and risk to certify achievement of the highest standards in small business client servicing and loan decisions.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 75 hours
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    Corporate Cash Flow AnalysisVirtual ClassroomMore Info ▼
    This course focuses on the importance of cash flow analysis in the credit assessment process. The course also deals with the credit risks of companies with international activities, and the difficulties involved when dealing with off-balance sheet and contingent liabilities.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
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    DATE SESSION TIME YOUR LOCAL TIME
    17-Aug-20 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    23-Sep-20 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    11-Nov-20 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    7-Dec-20 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Commercial LendingSelf-Paced OnlineMore Info ▼
    Commercial Lending provides an understanding of businesses and their borrowing needs.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 30 - 35 hours
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    Retail LendingSelf-Paced OnlineMore Info ▼
    Moody's Analytics Retail Lending course first describes the role that consumer credit plays within the bank and community, and then provides participants with tools and techniques for identifying your customer's borrowing needs.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 12 - 14 hours
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    Consumer Lending: Australia EditionSelf-Paced OnlineMore Info ▼
    Consumer Lending: Australia Edition teaches customer-facing and support staff a systematic approach for evaluating requests for secured and unsecured credit in accordance with Australia’s regulatory framework.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 9 - 11 hours
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    Consumer Lending: U.S. EditionSelf-Paced OnlineMore Info ▼
    Consumer Lending: U.S. Edition is a comprehensive course that teaches both customer-facing staff and underwriters a systematic approach for evaluating requests for secured, unsecured, and home equity loans.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 12 - 15 hours
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    Corporate Credit Rating AnalysisVirtual ClassroomMore Info ▼
    This unique three-day course tackles intermediate to advanced corporate credit analysis, the framework for the Moody's Investors Service credit rating system, and the use of quantitative credit tools.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 2 - 4 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Sep 9 - 11 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Oct 7 - 9 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Nov 16 - 18 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Dec 2 - 4 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Dec 7 - 9 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Covenants and DocumentationVirtual ClassroomMore Info ▼
    This one-day course tackles how financial professionals should review credit documentation, and what pitfalls to look out for in this process.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 1 day
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    DATE SESSION TIME YOUR LOCAL TIME
    Jul 24 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Nov 4 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Nov 6 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Credit MasterclassVirtual ClassroomMore Info ▼
    Credit Masterclass is a comprehensive course that covers analyzing the single obligor, transaction analysis, credit decision, monitoring, early warning signs of deteriorating credit quality, dealing with problem credits, debt restructurings, and workouts.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 5 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Jul 27 - 31 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Nov 30 - Dec 4 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Dec 7 - 11 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Dec 14 - 18 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Credit Reasoning and WritingSelf-Paced OnlineMore Info ▼
    Credit Reasoning and Writing teaches credit professionals how to prepare clear, complete credit approval documents that succinctly describe the financial institution's credit risk exposure.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 3 hours
    Credit Reasoning and WritingVIRTUAL CLASSROOMMore Info ▼
    Credit Reasoning and Writing teaches credit professionals how to prepare clear, complete credit approval documents that succinctly describe the financial institution's credit risk exposure.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Aug 3 - 4 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Aug 13 - 14 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Sep 14 - 15 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Oct 5 - 6 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Nov 2 - 3 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Dec 1 - 2 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Delivering Small Business SolutionsSelf-Paced OnlineMore Info ▼
    Delivering Small Business Solutions addresses the specific risks that bankers must consider during the proposal and application stages.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 15 - 20 hours
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    Due Diligence and ComplianceSelf-Paced OnlineMore Info ▼
    The due diligence and compliance course teaches bankers the concept of “Know Your Customer,” and “Know Your Business”.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 4 hours
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    Evaluating Liquidity RiskVirtual ClassroomMore Info ▼
    This intensive five-hour program offers an overview of some of the key problems that companies face when market conditions deteriorate and some of the actions that companies may need to take to protect their liquidity position.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 1 day
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 25 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Nov 4 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Oct 1 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Nov 20 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Fundamentals of Bank Credit Risk AnalysisVirtual ClassroomMore Info ▼
    This two-day course teaches participants the framework and tools needed to analyze bank credit risk, utilizing the publicly available credit rating methodology of our sister company, Moody's Investors Service.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 10 - 11 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Nov 5 - 6 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Nov 26 - 27 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon  
    Dec 15 - 16 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Fundamentals of Corporate CreditVirtual ClassroomMore Info ▼
    This four-day course concentrates on single obligor analysis, both qualitative and quantitative. The topics covered enable credit practitioners to review real market situations and assess cash flow and credit implications.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 4 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Jul 6 - 9 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Jul 21 - 24 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Aug 25 - 28 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Sep 22 - 25 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Oct 19 - 22 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Nov 17 - 20 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Dec 14 - 17 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    High Yield and Leveraged Finance Credit Analysis Virtual ClassroomMore Info ▼
    This two-day course reviews the basics of high-yield debt while providing an overview of current issues for this area of securities.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Jun 29 - Jul 1 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Oct 21 - 22 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Nov 30 - Dec 1 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Insurance Credit Analysis Virtual ClassroomMore Info ▼
    This three-day course shows participants the framework and tools necessary to analyze the credit risk of insurance companies, utilizing the publicly available rating methodology of our sister company, Moody's Investors Service.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 21 - 23 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Sep 30 - Oct 2 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Oct 13 - 15 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Loan DocumentationSelf-Paced OnlineMore Info ▼
    Loan Documentation prepares lenders to evidence business and consumer loan transactions by collecting the appropriate documentation and properly executing subordination and security agreements.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 4 - 6 hours
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    Problem Credits: Early Warning Signs and RestructuringVirtual ClassroomMore Info ▼
    This course begins by covering the key factors that cause companies to become financially distressed.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2.5 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 30 - Oct 2 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Oct 14 - 16 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Dec 8 - 10 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Problem Loans: Commercial and SME BankingBlendedMore Info ▼
    Problem Loans: Commercial and SME Banking helps Commercial and SME lenders identify clients at risk, evaluate their unique circumstances and needs, apply the financial institution's risk appetite and policies, limit defaults, and mitigate losses.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 14 - 16 hours
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    Problem LoansSelf-Paced OnlineMore Info ▼
    Problem Loans gives you the essential skills to recognize and proactively manage distressed loans to protect the bank from exposure to undue risks.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 8 - 10 hours
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    Profitability and Credit RiskSelf-Paced OnlineMore Info ▼
    Profitability and Credit Risk provides insights to mitigate risks and different types of exposures on a bank’s books in terms of capital, risk, and expected loss.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 8 - 10 hours
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    Small Business LendingSelf-Paced OnlineMore Info ▼
    Small Business Lending (SBL) teaches you the best practices for evaluating the three core areas of credit analysis: financial performance, industry and business risk exposure and management strengths.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 25 - 30 hours
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    Understanding Personal Cash FlowSelf-Paced OnlineMore Info ▼
    Understanding Personal Cash Flow explores the intricacies of using personal financial statements and U.S. tax returns to identify assets and liabilities and locate, evaluate and calculate cash flow.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 12 hours
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    Risk Management    
    Analysis of Sovereign and Country RiskVirtual ClassroomMore Info ▼
    This two-day course covers the publicly available credit rating methodologies of our sister company, Moody's Investors Service, for a structured approach to assess sovereign and country risks in mature and developing markets.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
    Register Now
    DATE SESSION TIME YOUR LOCAL TIME
    Sep 10 - 11 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Nov 2 - 3 Singapore: 10 AM | London: 3 AM | New York: 10 PM (Previous Day) | Dubai: 6 AM | Sydney: 12 Noon
    Nov 23 - 24 Dubai: 10 AM | London: 7 AM | New York: 2 AM | Singapore: 2 PM | Sydney: 4 PM
    Nov 30 - Dec 1 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Counterparty Credit RiskVirtual ClassroomMore Info ▼
    This two-day course provides a review of the critical issues surrounding counterparty credit risk and other risks associated with over-the-counter (OTC) derivative contracts.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Aug 10 - 11 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Oct 22 - 23 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Nov 25 - 26 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Minimizing Conduct RiskSelf-Paced OnlineMore Info ▼
    Moody’s Analytics’ Minimizing Conduct Risk (MCR) is an essential e-learning course that addresses the root causes of employee misconduct.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 3 - 4 hours
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    Sales and Service Skills    
    Advancing Customer ConnectionsBlendedMore Info ▼
    Advancing Customer Connections teaches branch bankers and managers how to prepare for and execute high-value, customer-focused follow-up meetings to strengthen and expand the personal banking relationship.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 2 -3 hours online, 1 day in person
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    Building Customer ConnectionsBlendedMore Info ▼
    Building Customer Connections teaches personal bankers and branch managers how to have meaningful conversations with customers that build loyal relationships and earn additional business for your financial institution.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 2 -3 hours online, 2 days in person
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    Building Small Business AcumenSelf-Paced OnlineMore Info ▼
    Building Small Business Acumen introduces the business-related concepts and terminology that precipitate meaningful, productive conversations with small business owners.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 2 - 3 hours
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    Business Development SkillsSelf-Paced OnlineMore Info ▼
    Business Development Skills is designed for commercial and corporate lenders and relationship managers who want to re-energize their approach to sales and fine-tune their ability to grow their portfolios.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 7 hours
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    Collaborative Business ConversationsBlendedMore Info ▼
    Collaborative Business Conversations prepares commercial lenders to have customer-focused conversations that give them the information they need to successfully identify and structure risk-aware credit solutions.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 2 -3 hours online, 2 days in person
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    Collaborative Small Business ConversationsBlendedMore Info ▼
    Collaborative Small Business Conversations teaches bankers how to leverage their knowledge to have effective conversations with small business owners about their borrowing and cash management needs.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 2 -3 hours online, 2 days in person
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    Creating Customer ConnectionsBlendedMore Info ▼
    Creating Customer Connections teaches frontline staff how to create exceptional customer experiences that differentiate your financial institution from its competitors and set the stage for loyal, lasting relationships.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 2 -3 hours online, 1 day in person
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    Effective Credit ConversationsBlendedMore Info ▼
    Effective Credit Conversations equips small business relationship managers with a systematic approach as they meet with business owners to uncover needs, develop and share financial insights, and discuss solutions.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 1 - 2 hours online, 2 days in person
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    High-Impact Prospecting and NetworkingBlendedMore Info ▼
    High-Impact Prospecting and Networking teaches lenders how to improve their customer acquisition strategy by building centers of influence, prioritizing leads, and converting phone calls into appointments.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 1 - 2 hours online, 1 day in person
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    Managing Client RelationshipsSelf-Paced OnlineMore Info ▼
    Managing Client Relationships is designed for customer-facing lenders who want to optimize their business development plans and develop a self-aware, flexible communication style to better understand client needs.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 25 - 30 hours
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    Optimizing Relationships with Small Business ClientsSelf-Paced OnlineMore Info ▼
    Optimizing Relationships with Small Business Clients (ORSBC) helps you develop superior sales and service skills to win more business.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 25 - 30 hours
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    Personal Effectiveness SkillsSelf-Paced OnlineMore Info ▼
    Personal Effectiveness Skills Training Course teaches commercial and corporate lenders how to communicate, manage their emotions, and influence others’ emotions in a positive, relationship-building way.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 13 hours
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    Sales & Negotiation SkillsSelf-Paced OnlineMore Info ▼
    Sales and Negotiation Skills teaches commercial and corporate lenders and relationship managers how to sell strategically—and successfully— to different clients and in different situations.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 8 hours
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    Skills Reinforcement    
    Credit CoachSelf-Paced OnlineMore Info ▼
    Credit Coach is an innovative, scenario-based, eLearning tool that assesses a credit professional’s performance and decision making.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 2 hours
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    Customer Experience CoachingBlendedMore Info ▼
    Customer Experience Coaching prepares retail banking managers to successfully coach direct reports who are actively using the CON2ECT Customer Experience Model.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 2 -3 hours online, 1 day in classroom
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    Mentoring Toolkits Self-Paced OnlineMore Info ▼
    Our Mentoring Toolkits help your financial institution’s managers, coaches and mentors to strengthen, supplement and sustain the skills and knowledge developed in our industry-leading eLearning courses.
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    DELIVERY METHOD ONLINE  
    Inquire Now
    Microlearning: Distressed Market Series – Business Lending Self-Paced OnlineMore Info ▼
    In this environment, lenders will need to closely monitor their existing portfolios, understand the impact of a distressed market on cash flow, and determine the future viability of businesses. The Business Lending segment of our Distressed Markets series addresses these challenges and provides an impactful way to reinforce employees’ competencies.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 15 hours
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    Microlearning: Distressed Market Series – Commercial Real EstateSelf-Paced OnlineMore Info ▼
    This course reviews the different types of risks inherent in real estate deals, guides participants through cash flow and coverage analyses, and highlights issues of valuation in a distressed market so they can explore the best solutions to manage and mitigate risk with confidence.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 15 hours
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    Microlearning: Distressed Market Series – Retail BankingSelf-Paced OnlineMore Info ▼
    This course reinforces employees’ competencies to better understand and apply best practices and behaviours to communicate effectively with customers in financial distress, assess creditworthiness, and minimize the risk of credit loss.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 8 - 10 hours
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    Skills Application LabsSelf-Paced OnlineMore Info ▼
    Skills application labs provide your financial institution’s learners with an exciting and challenging opportunity to “take the lead” as they apply the skills and knowledge they’ve gained from our eLearning courses.
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    DELIVERY METHOD BLENDED

    COURSE LENGTH 1 - 2 days
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    Specialist Lending    
    Agribusiness LendingSelf-Paced OnlineMore Info ▼
    Agribusiness Lending examines the unique factors associated with lending to farms and farm-related businesses and teaches participants how agribusiness financial statements are constructed.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 12 hours
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    Analyzing Commercial Real EstateSelf-Paced OnlineMore Info ▼
    Analyzing Commercial Real Estate provides an analytical framework for assessing risks associated with commercial real estate and improving the quality of lending decisions.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 12 hours
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    Financial Analysis of Local GovernmentsVirtual ClassroomMore Info ▼
    Financial Analysis of Local Governments equips you with the skills you need to analyze local governments’ financial statements and identify risks and strengths.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 1 day
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    DATE SESSION TIME YOUR LOCAL TIME
    Aug 26 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Sep 17 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Dec 15 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Introduction to Public FinanceVirtual ClassroomMore Info ▼
    This two-day course provides a contextual framework for understanding U.S. public finance, and tools for analyzing key public finance credits.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Dec 2 - 3 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Private Banker LendingSelf-Paced OnlineMore Info ▼
    Private Banker Lending focuses on identifying borrowing needs of high net worth individuals.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 10 - 12 hours
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    Trade FinanceSelf-Paced OnlineMore Info ▼
    Trade Finance is an ideal course for anyone seeking to develop or refresh their knowledge of key trade finance concepts.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 15 hours
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    Wealth Management    
    Advanced Commercial Real Estate AnalysisVirtual ClassroomMore Info ▼
    Advanced Commercial Real Estate Analysis provides an overview of the CRE industry and a review of CRE valuation concepts and investment return analysis.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Aug 13 - 14 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Sep 7 - 8 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Certificate in Derivatives Market StrategiesSelf-Paced OnlineMore Info ▼
    The CDMS will help you unlock the complex world of derivatives, gain recognition for your expertise, and advance your career.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 80 hours
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    Certificate in Fixed Income Trading and SalesSelf-Paced OnlineMore Info ▼
    The CFITS will help you unlock the knowledge and skills required to enter into and progress in a variety of roles that employ fixed income.
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    DELIVERY METHOD ONLINE

    COURSE LENGTH 60 hours
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    Commercial Real Estate Analysis FoundationsVirtual ClassroomMore Info ▼
    This two-day course presents a framework for understanding commercial real estate (CRE) analysis and provides you with the techniques to reduce risk and improve your decision-making and loan structuring skills.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 2 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Aug 11 - 12 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Nov 16 - 17 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    High Yield Bond Covenants: A Practical ApproachVirtual ClassroomMore Info ▼
    This one-day course will review and analyze the key covenants used in high-yield bond documentation.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 1 day
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 8 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Leveraged Loan Credit Agreements in the US MarketVirtual ClassroomMore Info ▼
    This one-day course will review and analyze the key covenants and other provisions used in leveraged loan credit agreements.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 1 day
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    DATE SESSION TIME YOUR LOCAL TIME
    Sep 15 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Nov 30 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)  
    Structured FinanceVirtual ClassroomMore Info ▼
    This three-day course introduces securitization and provides a structured framework for the analysis of transactions.
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    DELIVERY METHOD CLASSROOM

    COURSE LENGTH 3 days
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    DATE SESSION TIME YOUR LOCAL TIME
    Jul 29 - 31 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM  
    Jul 21 - 23 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Sep 9 - 11 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)
    Oct 7 - 9 London: 10 AM | New York: 5 AM | Singapore: 5 PM | Dubai: 1 PM | Sydney: 7 PM
    Nov 18 - 20 New York: 10 AM | London: 3 PM | Singapore: 10 PM | Dubai: 6 PM | Sydney: 12 Midnight (Next Day)