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    OCC Revises Retail Lending Booklet of Comptroller's Handbook

    October 28, 2021

    The Office of the Comptroller of the Currency (OCC) issued version 2.0 of the retail lending booklet of the Comptroller’s Handbook. This booklet discusses risks associated with retail lending and provides a framework for evaluating risk management activities. The “Retail Lending” booklet includes expanded examination procedures that examiners should use when specific retail credit products, services, or risks warrant review beyond the core assessment. Issues related to the use of third-party services is also one of the focus areas.

    In accordance with the risk-based supervision approach of OCC, examiners begin their evaluation of retail lending activities with the core assessment in the community bank supervision, federal branches and agencies supervision, or large bank supervision booklets of the Comptroller’s Handbook. The retail lending booklet applies to the OCC’s supervision of community banks engaged in retail lending. While retail lending generally involves all risk categories, this booklet focuses on the significant credit, interest rate, operational, liquidity, compliance, strategic, and reputation risks most common to retail lending. The revised booklet:

    • reflects changes to laws and regulations since this booklet was last updated
    • reflects OCC issuances published and rescinded since this booklet was last updated
    • includes clarifying edits regarding supervisory guidance, sound risk management practices, and legal language
    • revises certain content for general clarity


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    Keywords: Americas, US, Banking, Retail Lending, Lending, Credit Risk, OCC

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