BOT Consults on Guidelines for Establishing Virtual Banks
The Bank of Thailand (BOT) proposed guidelines for establishing branchless commercial banks (Virtual Banks) offering new financial services through digital channels, with the comment period ending on February 12, 2023.
The guidelines sets out a framework for establishing and supervising a new type of service provider, namely a virtual bank, which is in line with the guidelines of regulators in many countries. The guidelines ensure that a virtual bank should offer new financial services in a branchless manner through digital channels and provide access to financial services at a reasonable price to retail users and small and medium-sized enterprises efficiently. The guidelines enable virtual bank to develop responsible innovation and conduct business in a sustainable manner, without stimulating competition to the point that may lead to over-indebtedness or improper use of market power that may affect the stability of the financial system. The key highlights of the framework for establishing and supervising virtual banks are as follows:
- Allow virtual bank to operate a full commercial banking business, so that virtual bank is flexible and able to adjust its services to meet changing customer needs.
- Applicants for establishing a virtual bank must have appropriate qualifications, such as having a business model that can sustainably meet the above goals, and should have expertise in information technology digital service.
- Virtual banks must comply with the same regulatory criteria as commercial banks. BOT will supervise virtual banks according to their risk level and give importance to good governance and risk culture.
- Allow virtual bank to operate in the initial phase (phasing) according to the specified conditions under close supervision, so that the operation in the first period is stable and does not pose a risk to the system.
Based on responses to this consultation, BOT and the Ministry of Finance will prepare and issue criteria for establishing a virtual bank in the future. BOT hopes that a virtual bank will help meet the Green Line's sustainability needs—that is, it offers comprehensive financial services that meet the needs of each group of customers. especially underserved and unserved groups and create a good financial service experience for customers. Going forward, BOT expects to open the application for establishing a virtual bank in 2023 and announce the results of those who have been selected and approved by the Minister of Finance within 2024. BOT and the Ministry of Finance will continuously and closely monitor and assess the performance of virtual banks.
Related Links (in Thai)
Keywords: Asia Pacific, Thailand, Banking, Virtual Banks, Guideline, Regtech, Digital Banking, Systemic Risk, Sustainable Finance, BOT
Featured Experts

Blake Coules
Across 35 years in banking, Blake has gained deep insights into the inner working of this sector. Over the last two decades, Blake has been an Operating Committee member, leading teams and executing strategies in Credit and Enterprise Risk as well as Line of Business. His focus over this time has been primarily Commercial/Corporate with particular emphasis on CRE. Blake has spent most of his career with large and mid-size banks. Blake joined Moody’s Analytics in 2021 after leading the transformation of the credit approval and reporting process at a $25 billion bank.
Related Articles
FINMA Approves Merger of Credit Suisse and UBS
The Swiss Financial Market Supervisory Authority (FINMA) has approved the takeover of Credit Suisse by UBS.
BOE Sets Out Its Thinking on Regulatory Capital and Climate Risks
The Bank of England (BOE) published a working paper that aims to understand the climate-related disclosures of UK financial institutions.
OSFI Finalizes on Climate Risk Guideline, Issues Other Updates
The Office of the Superintendent of Financial Institutions (OSFI) is seeking comments, until May 31, 2023, on the draft guideline on culture and behavior risk, with final guideline expected by the end of 2023.
APRA Assesses Macro-Prudential Policy Settings, Issues Other Updates
The Australian Prudential Regulation Authority (APRA) published an information paper that assesses its macro-prudential policy settings aimed at promoting stability at a systemic level.
BIS Paper Examines Impact of Greenhouse Gas Emissions on Lending
BIS issued a paper that investigates the effect of the greenhouse gas, or GHG, emissions of firms on bank loans using bank–firm matched data of Japanese listed firms from 2006 to 2018.
HMT Mulls Alignment of Ring-Fencing and Resolution Regimes for Banks
The HM Treasury (HMT) is seeking evidence, until May 07, 2023, on practicalities of aligning the ring-fencing and the banking resolution regimes for banks.
MFSA Sets Out Supervisory Priorities, Issues Reporting Updates
The Malta Financial Services Authority (MFSA) outlined its supervisory priorities for 2023
German Regulators Issue Multiple Reporting Updates for Banks
Deutsche Bundesbank published the nationally deactivated validation rules for the German Commercial Code (HGB) users on the taxonomy 3.2, which became valid from December 31, 2022
BCBS Report Examines Impact of Basel III Framework for Banks
The Basel Committee on Banking Supervision (BCBS) published results of the Basel III monitoring exercise based on the June 30, 2022 data.
PRA Consults on Prudential Rules for "Simpler-Regime" Firms
Among the recent regulatory updates from UK authorities, a key development is the first-phase consultation, from the Prudential Regulation Authority (PRA), on simplifications to the prudential framework that would apply to the simpler-regime firms.