EBA published the first report examining the way industry has implemented the EBA requirements on the guideline on product oversight and governance arrangements. EBA issued the guideline in 2015 to address large-scale retail conduct failure and mis-selling that was observed in the banking sector at the time. The report identifies a number of good and bad practices and outlines the next steps that EBA will take to fulfill its supervisory convergence mandate. EBA will reflect on the findings in this report to identify specific actions, such as guidance and further clarifications, which may be needed to address the issues raised.
This assessment, which uses a small sample of credit institutions from six member states, shows that manufacturers have made welcome changes, particularly in terms of processes and governance. However, in a large number of cases, customer interests may not quite receive the same attention as the manufacturer's commercial interests and prudential concerns. The EBA assessment also suggests that the industry may have different understanding of the guideline and that further clarification may be warranted to ensure further convergence across Europe. One of the identified priorities, as stated in the EBA work program for 2019, is for EBA to ensure a consistent implementation of the EBA consumer protection requirements by financial institutions.
EBA has developed these detailed guidelines on product oversight and governance arrangements for the retail banking products to address some of the conduct risks, which result in fines, settlements, and redress payments. The guidelines cover retail banking products that fall into the EBA consumer protection remit, which are mortgages, personal loans, deposits, payment accounts, payment services, and electronic money. The guideline is intended to ensure that products are developed and brought to market in a way that focuses on the needs and interests of the consumer and, in so doing, to reduce conduct costs and contribute to market confidence. EBA promotes a transparent, simple, and fair internal market for consumer financial products and services and seeks to foster consumer protection across EU.
Keywords: Europe, EU, Banking, Conduct Risk, Product Governance, Guidelines, POG, Operational Risk, EBA
Previous ArticleRBI Circular on FALLCR Against Credit Disbursed to HFCs and NBFCs
APRA updated the lists of the Direct to APRA (D2A) validation and derivation rules for authorized deposit-taking institutions, insurers, and superannuation entities.
EC adopted a package that includes the digital finance and retail payments strategies and the legislative proposals for regulatory frameworks on crypto-assets and digital operational resilience.
ECB published an opinion (CON/2020/22) on proposals for regulations amending the securitization framework of EU, in response to the COVID-19 pandemic.
FCA is consulting on its approach to the authorization and supervision of international firms operating in UK.
MAS published amendments to Notice 637 on the risk-based capital adequacy requirements for reporting banks incorporated in Singapore.
FCA announced that it will move firms to RegData from Gabriel in the coming months in stages, based on the reporting requirements of firms.
ISDA issued a letter to regulators to flag that it now expects the supplement to the 2006 ISDA Definitions and the Interbank Offered Rate (IBOR) Fallbacks Protocol to be effective around mid- to late-January 2021.
APRA has concluded its review of the comprehensive plans of authorized deposit-taking institutions for the assessment and management of loans with repayment deferrals.
ESAs (EBA, EIOPA, and ESMA) published the first joint report that assesses risks in the financial sector since the outbreak of the COVID-19 pandemic.
BoE and HM Treasury confirmed that the COVID Corporate Financing Facility (CCFF) will close for new purchases of commercial paper, with effect from March 23, 2021.