Register for the Course
- Uncover and examine communication “blind spots” that have the potential to derail client relationships
- Adapt your communication style to strengthen your connections with others, particularly those whose styles are different from your own
- Follow a structured approach to listening and asking questions in order to better understand the client’s perspective
- Manage your emotional responses in different situations, and support and influence the emotional responses of others
- Adjust your style to communicate successfully with people of different cultures
- You will remain engaged in training, thanks to our interactive, multimedia lessons and quizzes.
- You develop skills you can immediately apply on the job, instantly transforming your performance.
- You elevate your professional currency by completing a course from a globally recognized leader in the credit training space.