All financial institution employees. There is no prerequisite course work or experience.

Minimizing Conduct Risk Course

Q: What is Minimizing Conduct Risk?

Moody’s Analytics’ Minimizing Conduct Risk (MCR) is an essential e-learning course that addresses the root causes of employee misconduct. The course makes employees aware of common, pervasive influences, pressures, and biases that can lead to unethical behavior, and provides guidance on how to overcome them. , MCR begins by defining conduct risk and establishing a foundation for understanding its consequences for clients, the institution, and the employee. It then provides deep awareness – accompanied by many examples from different areas of the institution – of critical factors that contribute to sub-optimal employee behavior. These factors include (i) job-related and outside influences, (ii) job requirements and team pressures, and (iii) heuristics and biases. Finally, the course provides actionable tips and techniques for mitigating, overcoming, or altogether avoiding these influences to minimize conduct risk and its negative impact.

Q: What will you learn by taking this course?

Know how to treat internal and external customers fairly, along with the implications of not doing so , Appreciate the nature of working in a financial institution and the stresses it creates , Understand fiduciary responsibility and what it means to properly care for customer resources , Be aware of influences, pressures, and biases to which you’re frequently subjected, and how they can make it difficult to behave ethically, even when you’re trying to do the right thing , Have tools and techniques at your disposal that give you greater control over your actions and decrease the likelihood of personal misconduct.

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Proactively identify, mitigate and manage conduct risk

What is Minimizing Conduct Risk?

Minimizing Conduct Risk teaches financial institution employees how to recognize the common, pervasive influences, pressures and biases that can lead to unethical behavior and provides guidance on how to overcome them.

What will you learn by taking this course?

Define your fiduciary responsibility and what it means to properly care for customer resources
Appreciate the sometimes-stressful nature of working in a financial institution
Treat internal and external customers fairly and recognize the implications of not doing so
Recognize influences, pressures and biases to which you are frequently subjected, and understand how these factors can make it difficult to behave ethically, even when you are trying to do the right thing
Use tools and techniques that give you greater control over your own actions and decrease the likelihood of personal misconduct

With Moody’s Analytics eLearning:

You will remain engaged in training, thanks to our mobile friendly, interactive lessons and quizzes
You complete module-level pretests that will help you identify where to focus your studies
You develop skills you can immediately apply on the job, instantly transforming your performance

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