Featured Product

    Managing Client Relationships

    Register for the Course

    Managing Client Relationships provides methods and techniques to develop exceptional interpersonal and sales skills. This 25-30 hour eLearning course helps client-facing lending professionals win more business and become trusted advisors.

    You learn how to:

    • Design and negotiate deals that work for the bank.
    • Create wider opportunities through cross-selling and new client acquisition strategies.
    • Understand your own and others’ communication styles through a Lumina Spark© assessment.
    • Identify communication blind spots and develop a range of interpersonal behavioral tools to handle clients who are experiencing difficulty.
    • Set personal servicing standards to create more professional and credible client relationships.

    With Moody’s Analytics eLearning:

    • You gain in-depth understanding of credit theory and sector-specific factors from our relevant and current content.
    • You optimize your learning time through our engaging, industry-leading online programs with interactive, multi-media lessons, which feature videos and quizzes.
    • You reinforce your studies when you are back “on the job” with Moody’s reference materials and toolkit.
    • Program sponsors can monitor participation, assess performance, and access critical detail to support measuring ROI.

    Product Brochure

    Register for the Course