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    What is a Certified Cards and Payments Professional?

      The Certified Cards and Payments Professional program provides the breadth of best practices for managing a cards and payments business, from the essential business acumen to the advanced competencies required to lead a profitable and sustainable cards and payments business.

      Cards and Payments I is the first level of the CCPP curriculum which provides a broad overview and coverage of the entire lifecycle of all types of payments cards: credit cards, debit cards, prepaid cards, corporate cards, and mobile payments. Candidates gain a comprehensive understanding of the operating environment, core technology requirements, risk management methodologies and various supporting services.

      Cards and Payments II teaches the holistic competencies required to manage a profitable and sustainable cards and payments business end-to-end. Candidates learn how to manage the features and components of service delivery in the entire card lifecycle - from best practices in sales and marketing strategies, operations and servicing infrastructure, fraud and data security - to risk management.

      Cards and Payments III teaches you how to lead a cards and payments business. The certification program covers areas such as successful strategies for setting up a robust infrastructure, learning how to prime for growth while effectively managing risk, and delivering best-in-class customer experience.

      Upon completion, you have the practical tools and competencies to build and manage a world class cards and payments business in a dynamic environment.

    What will you learn by taking this certification?

    • Understand the core parameters, features, services, processes, management best practices and metrics that form the crux of a cards business
    • Distinguish the unique features and concepts of Issuing and Acquiring
    • Launch a profitable credit card, debit card, prepaid card and corporate card business
    • Manage the key areas of service delivery and features in the card life cycle
    • Conceive and execute winning Sales and Marketing strategies that address disruptive and competitive challenges
    • Set up and manage a world class operations and servicing infrastructure
    • Identify types of fraud and review fraud best practices that have proven effective in reducing fraud losses
    • Apply risk management best practices and track and measure key industry metrics
    • Develop strategies for product development, features and benefits to differentiate your cards and payments business
    • Build successful partnerships and loyalty customer relationship management strategies that can meet customer needs
    • Analyze how product strategies and their related service strategies have a direct impact on financial outcomes over a time horizon
    • Understand how regulatory developments impacting growth and expansion rates in the cards and payments industry

    With Moody’s Analytics eLearning:

    • You take a flexible, convenient and scalable learning solution and align it to meet your organization’s strategic business and learning objectives
    • You remain engaged in training, thanks to our interactive presentations and video content
    • You elevate your professional currency by completing a course from a globally recognized leader in the retail banking space
    • You develop skills you can immediately apply on the job, instantly enhancing your performance

    Is there a pathway?

      Obtain the CCPP by completing this entire program.

      Cards and Payments I is the second level of the CCPP curriculum.


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