Certified Cards and Payments Professional
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What is a Certified Cards and Payments Professional?
The Certified Cards and Payments Professional program provides the breadth of best practices for managing a cards and payments business, from the essential business acumen to the advanced competencies required to lead a profitable and sustainable cards and payments business.
Cards and Payments I is the first level of the CCPP curriculum which provides a broad overview and coverage of the entire lifecycle of all types of payments cards: credit cards, debit cards, prepaid cards, corporate cards, and mobile payments. Candidates gain a comprehensive understanding of the operating environment, core technology requirements, risk management methodologies and various supporting services.
Cards and Payments II teaches the holistic competencies required to manage a profitable and sustainable cards and payments business end-to-end. Candidates learn how to manage the features and components of service delivery in the entire card lifecycle - from best practices in sales and marketing strategies, operations and servicing infrastructure, fraud and data security - to risk management.
Cards and Payments III teaches you how to lead a cards and payments business. The certification program covers areas such as successful strategies for setting up a robust infrastructure, learning how to prime for growth while effectively managing risk, and delivering best-in-class customer experience.
Upon completion, you have the practical tools and competencies to build and manage a world class cards and payments business in a dynamic environment.
What will you learn by taking this certification?
- Understand the core parameters, features, services, processes, management best practices and metrics that form the crux of a cards business
- Distinguish the unique features and concepts of Issuing and Acquiring
- Launch a profitable credit card, debit card, prepaid card and corporate card business
- Manage the key areas of service delivery and features in the card life cycle
- Conceive and execute winning Sales and Marketing strategies that address disruptive and competitive challenges
- Set up and manage a world class operations and servicing infrastructure
- Identify types of fraud and review fraud best practices that have proven effective in reducing fraud losses
- Apply risk management best practices and track and measure key industry metrics
- Develop strategies for product development, features and benefits to differentiate your cards and payments business
- Build successful partnerships and loyalty customer relationship management strategies that can meet customer needs
- Analyze how product strategies and their related service strategies have a direct impact on financial outcomes over a time horizon
- Understand how regulatory developments impacting growth and expansion rates in the cards and payments industry
With Moody’s Analytics eLearning:
- You take a flexible, convenient and scalable learning solution and align it to meet your organization’s strategic business and learning objectives
- You remain engaged in training, thanks to our interactive presentations and video content
- You elevate your professional currency by completing a course from a globally recognized leader in the retail banking space
- You develop skills you can immediately apply on the job, instantly enhancing your performance
Is there a pathway?
Obtain the CCPP by completing this entire program.
Cards and Payments I is the first level of the CCPP curriculum.
What is the exam structure?
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- The Cards and Payments I examination has two parts, each lasting two hours. There is an eight-minute break between each part. Each part of the examination is conducted independently.
- The first part (Part A) comprises 80 multiple-choice questions. Each question has only one correct answer. Each question is worth one mark for a total of 80 marks.
- Questions in Part A examine for mastery of key principles and concepts from every Cards and Payments I module.
- The second part (Part B) has six scenarios. Each of these six scenarios require answers to eight multiple-choice questions.
- Each scenario is worth eight marks for a total of 48 marks.
- Questions in Part B examine for mastery of key principles and concepts presented in Retail Banking I.
- The use of calculators is permitted.
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- The Cards and Payments II examination has two parts, each lasting two hours. There is an eight-minute break between each part. Each part of the examination is conducted independently.
- The first part (Part A) comprises 80 multiple-choice questions. Each question has only one correct answer. Each question is worth one mark for a total of 80 marks.
- Questions in Part A examine for mastery of key principles and concepts from every Cards and Payments II module.
- The second part (Part B) has six scenarios. Each of these six scenarios require answers to eight multiple-choice questions.
- Each scenario is worth eight marks for a total of 48 marks.
- The use of calculators is permitted.
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- The Cards and Payments III examination has two parts, each lasting three hours. There is an eight-minute break between each part. Each part of the examination is conducted independently.
- The first part (Part A) has 24 multiple-choice questions and lasts for one hour. Each question is worth one mark for a total of 24 marks.
- Questions in Part A examine for mastery of advanced key principles and concepts from every Cards and Payments III module.
- The second part (Part B) comprises eight compulsory scenarios. Each scenario has a set of open questions that are worth a total of six marks each for a total of 48 marks.
- Questions in Part B examine for mastery of advanced principles and concepts from the Cards and Payments III curriculum. Participants will be examined on their abilities to demonstrate how the subject matter areas covered in the Cards and Payments III curriculum are connected.
- The use of calculators is permitted.
Criteria for Passing the CCPP Examinations
- The passing score is 55%.
- In calculating the final grade (Pass/Fail/Distinction) equal weighting is given to each part of the examination. A minimum score of 50% is required in each Part to pass the examination.
