A series of short, topic-driven courses that reinforce employees' competencies with the essential skills to manage risk and respond effectively to customers financially impacted by the COVID-19 pandemic.
A series of short, topic-driven courses that reinforce business lenders' competencies with the essential skills to manage risk and respond effectively to customers financially impacted by the COVID-19 pandemic.
Learn to recognize and respond effectively to distressed loans in the Covid-19 market downturn.
Prepare a dispersed workforce during turbulent times.
This course deepens your understanding of the end-to-end retail (consumer) lending process so that you can better meet your customers' financing needs and minimize risk.
A series of short, topic-driven courses that reinforce retail bankes' competencies with the essential skills to manage risk and respond effectively to customers financially impacted by the COVID-19 pandemic.
Optimizing Relationships with Small business Clients helps you build strong interpersonal skills that build trust, add service value, and create loyal SME relationships that produce referrals.
Effective Credit Conversations teaches relationship managers how to position themselves as trusted financial partners to business customers by astutely uncovering their needs, skillfully developing and sharing financial insights, and thoughtfully communicating solutions.
Customer Experience Coaching prepares retail banking managers to successfully coach direct reports who are using the CON2ECT Customer Experience Model.
Managing Client Relationships helps lending professionals develop exceptional interpersonal skills to complement strong technical knowledge.
Analyzing Commercial Real Estate builds skills in credit risk assessment, loan decisioning, structuring and pricing for commercial property analysts and lenders.
Creating Member Connections teaches frontline staff how to create exceptional member experiences that differentiate your financial institution from its competitors and set the stage for loyal, lasting relationships.
Consumer Lending: Australia Edition teaches participants how to evaluate retail credit requests and recommend solutions that comply with Australia's regulatory framework.
Moody's Analytics skills application labs (SALs) replace the lecture-based training that characterizes traditional workshops with dynamic, case study-based learning experiences.
Mentoring Toolkits prepare your internal staff to help learners strengthen and sustain the skills and knowledge that they acquire in Moody's Analytics eLearning courses.
Collaborative Business Conversations teaches client-facing commercial lenders a proven process for planning and executing results-oriented commercial lending sales calls.
High-Impact Prospecting and Networking helps banking and lending professionals improve their prospecting skills, develop their network of centers of influence and strengthen their pipelines.
Advancing Member Connections teaches branch bankers and managers how to prepare for and execute high-value, member-focused follow-up meetings to strengthen and expand the personal banking relationship.
Building Member Connections teaches personal bankers and branch managers how to have meaningful conversations with members that build loyal relationships and earn additional business for your financial institution.
The DSBS course explains how to identify small business risk factors and needs when proposing business solutions and preparing loan applications.
Private Banker Lending Learning Solution focuses on identifying borrowing needs, assessing risk, and crafting business lending solutions for high value and professional customers.
This course provides a historical overview of quantitative easing, then examines its impact on financial markets and its lead-in to current policy and negative interest rates.
Rehabilitate a distressed portfolio while fostering stronger client relationships.
Retail Banking I provides the comprehensive set of practical multi-disciplinary competencies required to support the transformation in retail banking.
Integrated Analysis and Decision-Making teaches how to make logical, well-informed defensible decisions by applying a systematic process (IADM model) to determine the creditworthiness of a borrower.
Retail Banking II focuses on the competencies required to build and manage high-performing, cross-functional, agile teams in support of the transformation in retail banking.
Retail Banking III develops and enhances the skills and capabilities required to lead retail banking strategic business units (SBUs) for sustainable profitability and within the context of the transformation in retail banking.
Investing in Bitcoin: Opportunities and Risks teaches investment professionals about bitcoin and the pros and cons of the different vehicles that provide exposure to it.
Creating Customer Connections teaches frontline staff how to create exceptional member experiences that differentiate your financial institution from its competitors and set the stage for loyal, lasting relationships.