Support

Thank you for using Moody's Analytics products and services. For customer support, please log in to the dedicated support portals listed below or contact us by phone or email.







ENTERPRISE RISK SOLUTIONS
 
 
  Log in to Support Web for software downloads, documentation, news and alerts, as well as to open and track support requests. New to Support Web? Request Access.

The new and improved Client Support Web is now available. Learn more about the exciting new features and functionality.
 
     

CMM®
Credit MonitorCreditEdge PlusEconomic Scenario Generation Fermat Products

LossCalc™
RiskAnalyst™RiskOrigins™RiskCalc™Regulatory ReportingRiskAuthority™
RiskFoundation™
RiskFrontier™RiskIntegrity™ SuiteScenario AnalyzerRiskConfidence™

    



The barrhibb.com Knowledge Base will continue to be available well into 2016 to ensure continuity and a smooth transition.

     
     







STRUCTURED ANALYTICS AND VALUATION

CREDIT RESEARCH AND RISK MEASUREMENT
 
Access the SAV Clients Section for most recent
executables and files, learn about latest software
enhancements, and view the support manual
 
 
For CRRM products support, email us at: clientservices@moodys.com
 







  SUPPORTED PRODUCTS:  
     
 
- ABSROM
- Bond Comparables
- CDOEdge
- CDOROM
- DPLC
- MARVEL
- Mortgage Portfolio Analyzer
- MPV Test
- PDS
- Valuation & Advisory Services

For WSA Platform and SFW, email us at SFW_Help@Moodys.com.

For CDOnet, email us at CDOnet_Help@Moodys.com


 
ECONOMIC AND CONSUMER CREDIT ANALYTICS
   
 
For Economic & Consumer Credit Analytics products support, email us at: help@economy.com
 






   
     
   
FINANCIAL TRAINING & CERTIFICATION
   
 

For Training & Certification products support email clientservices@moodys.com or:

CSI: customer_support@csi.ca
eLearning: elearning@moodys.com
Public Seminars: PublicSeminars@moodys.com
Moody’s Analytics Classmate: classmate@moodys.com

 

 






     
     
general_inquiries

For general inquiries, please contact us by email, or call us at:

Americas: +1-212-553-1653
EMEA: +44-20-7772-5454
Asia: +852-3551-3077
Japan: +81-3-5408-4100