Product Support | Moody's Analytics

Thank you for using Moody's Analytics products and services. For customer support, please log in to the dedicated support portals listed below or contact us by phone or email.

Enterprise Risk Solutions

Log in to the Customer Portal for software downloads, documentation, news and alerts, as well as to open and track support requests.

Supported products:

Banking Cloud, CMM™ (Commercial Mortgage Metrics), Capital Risk Analyzer, CreditEdge, CreditLens™, Economic Scenario Generation, FACT, GCorr™ Macro EL Calculator, ImpairmentCalc, ImpairmentStudio™, Regulatory Reporting, RiskAuthority™, RiskBench™, RiskCalc™, RiskConfidence™, RiskFoundation™, RiskFrontier™, RiskIntegrity™ Suite, Scenario Analyzer

ACCESS Customer Portal

AXIS™ Actuarial Modeling Product Support

For support please access the AXIS™ website or you can email us at [email protected]

Buyside Solutions

PFaroe™ product support: [email protected]

Credit Research and Risk Management

For CRRM products support, email us at [email protected]

Structured Analytics and Valuation

Access the SAV Clients Section for most recent executables and files, learn about latest software enhancements, and view the support manual.

Supported products:

ABSROM, CDOEdge, CDOnet,CDOROM, Mortgage Portfolio Analyzer, SFW, Structured Finance Portal, Valuation & Advisory Services

For SFW, email us at [email protected].

For CDOnet, email us at [email protected].

For the Structured Finance Portal, email us at [email protected].

Training & Certification

For Training & Certification products support, email us at [email protected] or:

CSI: [email protected]
eLearning: [email protected]
Public Seminars: [email protected]

Predictive Analytics – Economics

For Predictive Analytics-Economics products support, email us at [email protected].