Featured Product

    Descriptions of Personal Data Processing

    To provide various aspects of its products and services, Moody’s may process personal data on behalf of its clients as a “data processor” or “service provider” (or equivalent under applicable law). The subject matter, nature and purpose of the processing is to provide the products and services in the client contract. The duration of the processing is until Moody’s returns or deletes the personal data in accordance with the client contract. The categories of personal data and individuals, third-party service providers, and processing locations are described below.

    Cloud hosting locations may be different than the defaults stated below, if specifically selected by client and as per the individual client contract. Moody’s has entered into: (i) EU standard contractual clauses, and (ii) similar data transfer agreements under local applicable law (including the UK), both intragroup and with third-party sub-processors, where applicable.

    Product/ Service

    Categories of Individuals

    Individuals* whose personal data are (i) uploaded/saved by client, and/or (ii) matched on behalf of client
    Likely to include:

    Categories of Personal Data

    Personal data (i) uploaded/saved by client, and/or (ii) matched on behalf of client
    Likely to include:

    Sub-Processors & Location

    ABS Suite Plus / ABS Lender / ABS ESG

    Client’s customers

    Borrower information (e.g., address, account number, borrower type), loan information (e.g., loan type, asset details)

    Amazon Web Services, Inc. - cloud hosting

    ABS ESG - US hosting only
    ABS Suite Plus / ABS Lender -
    EMEA clients: Dublin, Ireland
    Americas clients: Oregon or Virginia, USA
    APAC clients: Sydney, Australia

    Aspire Systems, Inc., USA - technical support, systems implementation, quality assurance & development

    Cledar Sp.zo.o., Poland - technical support 

     

    DataArt Solutions
    Datamatics Global Services Limited, India - technical support, systems implementation, quality assurance & development

    ICRA Analytics Ltd, India - technical support, systems implementation, quality assurance & development

    I-Peritus Solutions & Services Private Limited, India - technical support, systems implementation, quality assurance & development

    SMIL Group LLC, USA - technical support, systems implementation, quality assurance & development

     

    Cloudflare, Inc., USA – managed web application firewall

    Accelerate Farm Profits

    Client’s customers

    Identifiers (e.g., name, location), financial information (e.g., income, expenses), business information (e.g., production, crops, livestock)

    Amazon Web Services, Inc. - cloud hosting USA

    Intelinair – field-level data matching

    Tata Consultancy Services - development

    AI & Client GRID Review

    Client’s customers & suppliers

    Identifiers (e.g., name, address, date of birth), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Amazon Web Services, Inc. - cloud hosting
    EMEA clients: Dublin, Ireland (primary); Frankfurt, Germany (failover)
    Americas clients: Virginia, USA (primary); Oregon, USA (failover)
    On client request: Mumbai, India

    WNS Global Services Private Limited, India – customer support

     

    Databricks, Inc., USA, – data analytics 

    Cloudflare, Inc., USA – managed web application firewall

    Analyst GRID Review

    Client’s customers & suppliers

    Identifiers (e.g., name, address, date of birth), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Amazon Web Services, Inc. - cloud hosting
    EMEA clients: Dublin, Ireland (primary); Frankfurt, Germany (failover)
    Americas clients: Virginia, USA (primary); Oregon, USA (failover)
    On client request: Mumbai, India

    WNS Global Services Private Limited, India, Romania – customer support, analyst review

    ServicEngine Ltd, Bangladesh – analyst review

     

    Databricks, Inc., USA, – data analytics

    Cloudflare, Inc., USA – managed web application firewall

    Banking Cloud; RiskConfidence Fit+

    Client’s customers

    Identifiers (e.g., name, contact details, date of birth)

    Amazon Web Services, Inc. - cloud hosting
    EMEA clients: Dublin, Ireland
    APAC clients: Sydney, Australia / Singapore

     

    Cloudflare, Inc., USA – managed web application firewall

    Compliance Catalyst

    Client’s customers & suppliers

    Identifiers (e.g., name, business contact details), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Amazon Web Services, Inc. - cloud hosting
    EMEA clients: Dublin, Ireland (primary); Frankfurt, Germany (failover)
    Americas clients: Virginia, USA (primary); Oregon, USA (failover)
    On client request: Mumbai, India

    WNS Global Services Private Limited, India, Romania – customer support

     

    Cloudflare, Inc., USA – managed web application firewall

    Credit Catalyst

    Client’s customers & suppliers

    Identifiers (e.g., name, business contact details), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Amazon Web Services, Inc. - cloud hosting
    Frankfurt, Germany

     

    Cloudflare, Inc., USA – managed web application firewall

    CreditLens (CRE/C&I Modules)

    Client’s customers

    Borrower information (e.g., name, contact details, date of birth), loan details

    Amazon Web Services, Inc. - cloud hosting

    EMEA clients: Dublin, Ireland
    Americas clients: Oregon, USA
    APAC clients: Sydney, Australia, Singapore

     

    Microsoft OpenAI Azure US Central – only applicable for GenAI Credit Memo functionality

    CreditLens Front Office
    CreditLens Automation
    CreditLens Back Office

    Client’s customers

    Borrower information (e.g., name, contact details, date of birth), loan details

    Amazon Web Services, Inc. - cloud hosting
    EMEA clients: Dublin, Ireland
    Americas clients: Oregon, USA
    APAC clients: Sydney, Australia, Singapore

    Numerated Growth Technologies, Inc., USA, digital loan origination system

    CreditLens Monitor

    Client’s customers

    Borrower information (e.g., name, contact details, date of birth), loan details

    Amazon Web Services, Inc. - cloud hosting
    Dublin, Ireland
    Oregon, USA

    CreditLens KYC Screening

    Client’s customers

    Identifiers (e.g., name, business contact details), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Amazon Web Services, Inc. - cloud hosting
    EMEA clients: Dublin, Ireland (primary); Frankfurt, Germany (failover)
    Americas clients: Virginia, USA (primary); Oregon, USA (failover)
    On client request: Mumbai, India

    WNS Global Services Private Limited – client support services
    India
    Romania

    CRE Portfolio Manager

    Client’s tenants

    Identifiers (e.g., name), property details (e.g., address), lease details

    Amazon Web Services, Inc. - cloud hosting
    Americas clients: Virginia, USA
    EMEA clients: Frankfurt, Germany

     

    Cloudflare, Inc., USA – managed web application firewall

     

    Microsoft OpenAI Azure US Central – for CRE Portfolio Assistant

    eCredit

    Client’s customers

    Business details (e.g., name, company registration)

    N/A

     

    FACT

    Client’s customers

    Identifiers (e.g., name, address)

    Amazon Web Services, Inc. - cloud hosting
    Dublin, Ireland

    ImpairmentStudio  

    Client’s customers

    Borrower information (e.g., name), loan information

    Amazon Web Services, Inc. - cloud hosting

    N. Virginia, USA
    Oregon, USA

    On client request: Dublin, Ireland
    Sydney, Australia, UAE

    kompany (KYC workspace, Data Remediation, KYC API
    Entity Verification API)

    Client’s customers & suppliers

    Identifiers (e.g., name, business contact details), company information (e.g., role/title, ownership/shareholding percentage)

    Amazon Web Services, Inc. - cloud hosting
    Frankfurt, Germany

    next layer GmbH – cloud hosting, Vienna, Austria

    Learning Solutions

    Client’s employees

    Learner identifiers (e.g., name, business email address), learning records

    Learning Technologies Group PLC, USA  – cloud hosting

    Adobe Inc., USA
    - remote support services

    American Information Solutions, LLC, USA - remote support services

    Cloudflare, Inc., USA – managed web application firewall

    Lending Cloud

    Client’s customers

    Borrower information (e.g., name, contact details, date of birth), financial data

    Amazon Web Services, Inc. - cloud hosting
    Oregon, USA

    PassFort

    Client’s prospects, customers, business partners & suppliers

    Identifiers (e.g., name, contact details), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Google Cloud Platform – cloud hosting
    Belgium, EU
    South Carolina, USA

    Microsoft Ireland Operations – cloud hosting
    UAE Azure

    Functional Software, Inc. d/b/a Sentry, USA - error tracking within the platform

    Elastic NV, USA - search & filtering capabilities within the platform

    DemystData, Ltd. UK – only applicable for Demyst Integration

    ESG Module in PassFort

    Client’s prospects, customers, business partners & suppliers

    Identifiers (e.g., name) company information, (e.g., state/country of incorporation, address)

    KYC/KYS information (e.g., environment, social and governance ratings)

    Google Cloud Platform – cloud hosting
    Belgium, EU
    South Carolina, USA

    Cloudflare, Inc., USA – managed web application firewall

    MA PD in PassFort

    Client’s prospects, customers, business partners & suppliers

    Identifiers (e.g., name) company information, (e.g. state/country of incorporation, address)

    KYC/KYS information (e.g., credit risk score, probability of default, implied ratings, entity peer group)

    Google Cloud Platform – cloud hosting
    Belgium, EU
    South Carolina, USA

     Cloudflare, Inc., USA – managed web application firewall

    Standard Cyber Risk Module in PassFort

    Client’s prospects, customers, business partners & suppliers

    Identifiers (e.g., name, website) company information, (e.g., state/country of incorporation, address)

    KYC/KYS information (e.g., scores regarding security incidents/ breaches, online activities, cyber security compliance)

    Google Cloud Platform – cloud hosting
    Belgium, EU
    South Carolina, USA

    Cloudflare, Inc., USA – managed web application firewall

    PFaroe DB UK

    Client’s scheme members / client’s customers’ scheme members

    Unique identifier, pension details

    Cloudflare, Inc., USA – managed web application firewall

    Procurement Catalyst

    Client’s suppliers

    Identifiers (e.g., name), company information (e.g., role/title)

    Amazon Web Services, Inc. - cloud hosting
    Frankfurt, Germany

    Cloudflare, Inc., USA – managed web application firewall

     QUIQspread

    Client’s customers

    Identifiers (e.g., name)

    Amazon Web Services, Inc. – cloud hosting
    Virginia, USA

    Cognaize CSJC, Armenia – financial data AI processing

    Vol-Smart LLC, USA – financial data AI processing

    Cloudflare, Inc., USA – managed web application firewall

    Reporting Studio

    Client's customers

    Loan details (e.g., counterparty code, transaction ID)

    Amazon Web Services, Inc. – cloud hosting
    Dublin, Ireland
    Singapore
    Sydney, Australia

    Cloudflare, Inc., USA – managed web application firewall

    RMS (Analytical & Consulting Services, Claims & Exposure Analysis, Hosting Plus, Professional Services)

    Client’s customers

    Property data (e.g., latitude/longitude coordinates, address, zip code), exposure data, policy information (e.g., policy number)

    Microsoft – cloud hosting
    Ireland, Canada

    RMS (Intelligent Risk Platform)

    Client’s customers

    Property data (e.g., latitude/longitude coordinates, address, zip code), exposure data, policy information (e.g., policy number), business information (e.g., company name, address, industry code, assets)

    Amazon Web Services, Inc. – cloud hosting
    Virginia, USA
    Dublin, Ireland

    Snowflake, Inc., USA – data analytics

    Databricks, Inc., USA, – data analytics

    MapBox, Inc., USA - map visualization of location data

    RMS (Miu)

    Client’s customers

    Property data (e.g., latitude/longitude coordinates, address, zip code), exposure data, policy information (e.g., policy number), business information (e.g., company name, address, industry code, assets)

    Amazon Web Services, Inc. – cloud hosting Dublin, Ireland

    Snowflake, Inc., USA – data analytics

    Sales & Marketing Catalyst/BVD Data Matching

    Client’s customers & suppliers

    Identifiers (e.g., name, business contact details)

    Amazon Web Services, Inc. - cloud hosting

    Frankfurt, Germany

    Sanctions360

    Client’s customers & suppliers

    Identifiers (e.g., name, business contact details), KYC/KYS information (e.g., sanctions information, political exposed persons status, information relating to unlawful activities)

    Amazon Web Services, Inc. - cloud hosting
    Virginia, USA

    Cloudflare, Inc., USA – managed web application firewall

    Shell Indicator

    Client’s customers & suppliers

    Identifiers (e.g., name), company information (e.g., role/title, ownership/shareholding percentage)

    Google Cloud Platform – cloud hosting
    Belgium, EU
    South Carolina, USA

    Microsoft Ireland Operations – cloud hosting
    UAE Azure

    Cloudflare, Inc., USA – managed web application firewall

    Supply Chain Catalyst

    Client’s suppliers

    Identifiers (e.g., name), company information (e.g., role/title)

    Amazon Web Services, Inc. - cloud hosting
    Frankfurt, Germany
    Ireland, Dublin

    Cloudflare, Inc., USA – managed web application firewall

    Tax Risk Catalyst

    Client’s suppliers

    Identifiers (e.g., name), company information (e.g., role/title)

    Amazon Web Services, Inc. - cloud hosting
    Frankfurt, Germany

    Cloudflare, Inc., USA – managed web application firewall

    All products and services

     As above

    As above

    Moody’s global group companies - technical assistance and client services

    * May include sole traders and unincorporated partnerships under applicable law

     



    Updates

    This list may be updated from time-to-time to meet Moody’s business needs.

    Sign up to be notified of changes by submitting your email address. Any objections to changes to be notified to Moody’s under the client contract.