About Uptiering™
The route to a profitable and successful banking business lies in the calibre, quality and skill-set of the key professionals within your organization. To ensure continued growth of your business, the personnel must also be able to continuously grow and develop their skills.
This integrated approach helps banking professionals move their skill-set “up a tier” to ensure continued growth. The program delivers measurable benefits to your organization within the context of your people and culture. Uptiering™ is always specifically tailored to meet the needs of individual clients, and the program combines technical learning with soft skills, blending the two together to demonstrate to bankers how they can most effectively use their skills and competencies to help their clients succeed.
Uptiering™ encompasses four key aspects:
Technical Skills: Uptiering product knowledge and the understanding of how to apply it to help clients and work more effectively with product teams in the organization.
Personal Skills: Uptiering the motivation, attitude, behavior and ability of bankers to work internally and externally to generate more and higher-quality business.
Client Relationships: Uptiering relationships with clients, understanding how to use improved communication and adaptation skills, negotiate effectively, address problems and build trust.
Strategic Objectives: Aligning the attitude and abilities of client-facing staff with new strategic ambitions and plans to move the organization forward to higher levels of growth.